Important guidelines for XYZ PM Residents

RENT DUE: All rents are due on the first day of the month. Some of our leases have a grace period. Any rent not received by 5:00 PM on the last day of the grace period is considered late and will incur a late fee. Rents can be paid on line, mailed to us, or dropped off at our office. There is a secure mail slot on our front door where rents can be dropped off 24/7.

LATE RENT: Any rent not received by 5:00 PM on the last day of the grace period (if any) is late and a late fee of 5% will be charged. Personal checks are not accepted after the 5th of the month. If your rent is late it must be paid with a cashier’s check or money order (payable to Gordon Property Management) and must include the late fee.

BOUNCED CHECKS: If your check is returned by the bank for non-sufficient funds, or for any reason, you will be charged a retuned check fee of $40.00 PLUS the late fee of 5%. Replacement checks must be paid with a cashier’s check or money order and must include the NSF fee and the late fee. Personal checks will not be accepted by any tenant who has had two checks returned by the bank.

AUTOMATIC PAYMENTS: If you choose, you can arrange for an automatic payment with your bank. You can also make online rent payments via our Online Tenant Portal.

MOVING OUT: You must give 30 days written notice of your intent to move out. Once we receive your notice we will send you a move out packet with information regarding the pre-move out inspection and cleaning instructions.

MAINTENANCE REQUESTS: All requests for maintenance and repairs must be made through the TENANT PORTAL. You must give us permission to use our keys for entry or you must be home to let the repair person in.

When we are running your background check, we want to see your results from the last 2 years. At HomeQwik, we really want to focus in on what you have been doing lately. So, don’t worry too much about your score, but prove to use that you earn 3X the monthly rent price, and that your last residency ended on good terms with on-time payments. If you can prove this, we can have you approved today!

Noel Pulanco – Designated Broker/Real Estate Investor

Noel began his real estate career as a leasing agent, closing 4 leases his 1st week on the job. Since 2006, he has personally leased over 600 homes, signed up over 1000 new owners for management, and has sold over $500 million in real estate almost exclusively to, and for the benefit of investors. As the original employee, and now Broker for HomeQwik, Noel has not only assisted in the creation and management of the company, but also in the processes that make HomeQwik #1. As an owner of 2 rental properties himself, Noel also has personal experience as an investor, and has a true passion for helping others realize their investment dreams. He continues to work on building his own real estate portfolio, and is shopping for buyers in our market every single day.

Noel is happily married with 2 children, and lives in Phoenix’s North Valley. He enjoys snowboarding, loves to play golf, and has volunteered as a little league football coach at CCV for the past 9 years.

Jason Stieglitz – Property Manager

Jason Stieglitz is a Realtor and Property Manager at HomeQwik, a firm that specializes in all aspects of Residential Property Management. Jason has been an Arizona resident for almost 40 years, and in real estate since 2009. Formerly in construction, Jason can apply some of that knowledge to maintenance problem solving with your investment property.

Since joining HomeQwik in 2014, Jason has prided himself in his drive to serve his clients’ best interests. Key to Jason’s success has also been the result of his patient demeanor and dedicated work ethic. He knows how to listen, is generous in offering information, and more importantly, knows when to stop talking. He is dedicated, knowledgeable, and committed to finding the perfect fit, whether a new tenant for your investment property, or a perfect home to lease for your family. His commitment to customer service has resulted in a continuously expanding network of loyal clients and referrals. Passionate to his craft, he continuously seeks to stay ahead of the game when it comes to market education and trends.

Whether rooting on the local sports teams or playing at the park with his son, in his free time, you can find Jason spending time with his family. An avid explorer, he loves to travel, try new local restaurants and neighborhood festivals.

When can I see the property?

As soon as you know you like the amenities, size, and neighborhood, give us a call! We can set you up with an appointment, or give you immediate access while you are there…call now! You can view a property with HomeQwik seven days a week!

What if my credit isn’t perfect?

That’s Ok, most people’s credit isn’t perfect! Our owners trust that we’ll help them find the best qualified tenants for their property, not just the tenant with best credit score. Can you prove that you have steady income, no scary background issues, and a responsible residential history? If so, we want you!

When can I move in?

We can likely approve your application the same day you apply (providing you have submitted all requested information), so if you have the money ready – come and get your keys today!

What are your qualifications?

When we are running your background check, we want to see your results from the last 2 years. At HomeQwik, we really want to focus in on what you have been doing lately. So don’t worry too much about your score, but prove to use that you earn 3X the monthly rent price, that you last residency ended on good terms, and with on-time payments. if you can prove this, we can have you approved today!

Can I do repairs or fix up the property?

We expect and encourage our tenants to take both pride and ownership in the properties they occupy, so we hope that you will manage the minor repairs or issues at the property. Anything that would be a permanent change would require the owners approval. Basically, you can paint the walls (with approval), but you can’t knock them down. We expect to get a property back in the same condition in which you received it, minus normal “wear and tear”.

When I’m ready to buy, can HomeQwik help me?

Absolutely! We may be able to help you acquire the property you are currently living in, or we can always aid you in finding a new property to purchase. Our Realtors are experienced, and would love nothing more than to help you find the right home, and investment. We know lenders that can help you qualify for a loan, and we have access to any available home for sale in AZ.

Mike Sargent – Founder/Real Estate Investor

Mike was a senior executive at Inter-Tel, Inc., a major public telecommunications company based in the Phoenix area. During his 15 year tenure at Inter-Tel, Mike used his technical background as a software design engineer and developed his financial acumen through years of boardroom experience. Mike’s final years with the company were spent launching Inter-Tel’s latest technology (voice over the internet–VoIP) to its worldwide customers.

In 2002, Mike left Inter-Tel to focus on his own Real Estate investing. He has owned either personally or in partnerships more than 30 investment properties, both residential and commercial. During this time, he was an executive with a local real estate company dedicated to real estate investing and portfolio planning. During Mike’s tenure with this company, it grew to 2000 homes under management, making it the largest such company in Arizona. Mike also currently co-owns a real estate/property management Virtual Assistant company: HQ Virtual U

Mike has a Bachelor of Science degree in Computer Systems Engineering from Arizona State University, is a tried and true Sun Devil and has traveled extensively to over 30 countries for both business and pleasure.

Jim Hughes – IT Manager

Jim spent 20 years as the Director of Computer Services at Phoenix College during the time period when the world transitioned from mainframes to personal computers. During this time, Jim was responsible for all technology to support a campus with an enrollment of 15,000 students. Jim also owned his own computer cabling company. He has been building and perfecting network infrastructure for over 37 years.

Jim makes sure the technology at HomeQwik “hums,” an important role when you consider the technology required to support agents handling tenant and owner calls 24/7.

Jim spends a lot of time mountain biking and playing racquetball. He tries to take advantage of the warm Arizona winters by spending as much time outside as possible. He also likes to collect classic cars (well, old cars anyway).

Janie Scarborough – Business Development Manager for Prescott/Quad City Territory

Janie has over 40 years of delivering exceptional customer experiences in IT-Telecom, Events & Marketing, Real Estate & Property Management. She started her career in 1980 at the age of 18 in telecom at Mountain Bell (many name changes after) and remained there for 38 years, retiring from CenturyLink. During her career at CenturyLink she obtained her Real Estate License and started her education in buying/selling residential properties and working with property management. She officially retired in 2019 from CenturyLink (39 years!!) and has been working Real Estate and Property Management with HomeQwik.

Janie’s strengths and skills are being an energetic Sales and Marketing Professional. In addition her specialties include Account Management of Enterprise & Global Corporate Organizations Program Management, Business Development, Event Management, Retail Sales and the Real Estate and Property Management Industries.

Outside of work, she enjoys her family, friends, golf, hiking, travel and sporting/concert events. Living life full and starting to fill her bucket list items!

Gk Pavillar – Manager of HomeQwik Remote Operations

Gk has a Bachelor of Science in Business Administration degree in Marketing from the University of St. La Salle – Bacolod. She started working as a customer service representative in the BPO industry. Within a year, she was promoted to Junior Executive who handled various complaints from US clients. After more than 3 years, she joined a team that handled Financial Services for an Australian client in one of the biggest BPOs in the Philippines.

After more than 6 years of work experience in the BPO industry, Gk joined the HomeQwik team in 2014 as a Leasing Virtual Assistant. She was responsible for answering queries, pre-qualifications, and providing information to prospective tenants looking for residential rental property. She was promoted as a supervisor to Main Line and Leasing Answering service within a year due to her hard work and perseverance. GK is now in charge of all HomeQwik remote operations in the Philippines and Mexico. She is responsible for maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.

Gk prides herself on a strong work ethic and an ability to motivate her team in order to get the best out of them.

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